Terms & Conditions
1. LEGAL NOTICE
Biscuiterie, Munich, Germany
Corporate Name „So BANG“
Arcis Str. 48
Development: We are blessed Creative GmbH
© So BANG, 2015
The present General Terms and Conditions of Sale (hereinafter referred to as "G.T.C.S.") define the terms and conditions under which any individual or entity ("the Customer") may order or purchase the products - sold online by the company So BANG ( „So BANG“ ) at sobangparis.com ("the Website").
3. APPLICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE
3.1. The present G.T.C.S. should be read by the Customer before making an order.
3.2. Use of this website by the Customer, i.e. filling in the order form and confirming the order, signifies full and unconditional agreement with the present G.T.C.S., which shall be the only terms and conditions applicable to the following contract.
3.3. So BANG reserves the right to modify the present G.T.C.S. in part or in full, at any time.
4. CHARACTERISTICS OF THE MERCHANDISE ON OFFER
4.1. The products on offer to the Customer are those listed on this Website.
4.2. Each product is presented accompanied by a photograph and a description written by So BANG.
These descriptions, intended to provide the Customer with key product characteristics before the finalization of any order, may not be used as grounds for any liability action against So BANG in any way whatsoever. The product photographs, provided for informational purposes only, are not contractually binding.
5. ORDER PLACEMENT AND CONFIRMATION
5.1. So BANG reserves the right to refuse an order if the Customer fails to fulfill any one of these obligations. More generally, and for any reason whatsoever, it may refuse any order that appears abnormal or incomplete. No order is final until it has been confirmed by So BANG. So BANG will confirm its acceptance or non-acceptance of an order within 2 business days starting when the order was entered at the Website.
5.2. To order on the Website, a Customer must open an account and enter two user identifiers : an E-mail address and a password selected by the Customer when creating the account. These identifiers are and will be treated in strictest confidence. The Customer may obtain these identifiers by sending a request to So BANG. The reply will be made by E-mail only, to the address associated with the customer account.
5.3. To order, the Customer undertakes to fill out the order form fully, carefully and accurately. In other words, the Customer undertakes to complete the lines required to process the order properly:
- Specify desired products
- Specify invoicing address
- Specify delivery address
- Specify delivery date
- Specify desired mode of payment
- Order validation after verification
- Payment as provided by the terms and conditions
5.4. So BANG will confirm the order and the payment:
- On the Website, once payment has been made
- By E-mail, to the e-mail address indicated by the Customer
6. MEANS OF PAYMENT
6.1. Products may be purchased at the Website with Visa, Mastercard or American Express cards via a secure payment system run by the banking institution used by
So BANG. The credit card payment is validated immediately.
6.2. To be registered, the order must be paid in full.
Purchase orders and invoices are kept on computer, under reasonable security conditions, for So BANG.
8. THE RIGHT TO CANCEL A CONTRACT
The consumer's right to cancel a contract within 7 days does not apply to contracts bearing on the supply of perishable food products like those sold by So BANG. Therefore, the Customer is not entitled to exercise this right.
9.1. The prices listed on the purchase order are in euros, inclusive of VAT.
9.2. I charge separately for delivery. The rates depend on the final destination, package weight and package volume.
10. PRODUCT DELIVERY
10.1. Deliveries are made to destinations in metropolitan France and the following European countries: Austria, Belgium, Czech Republic, Croatia, Denmark, Finnland, Germany, Hungary, Ireland, Italy, Luxembourg, Great Britain, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, during the hours indicated by the Customer when validating the order.
10.2. The Customer is responsible for the information relative to the recipient's name and address. This information should be precise, accurate and complete (e.g. it should include the door code and the floor) to enable delivery under normal conditions.
10.3. If a package has to be returned because there was an error in the address or it was impossible to make delivery to the address indicated, So BANG cannot be held responsible in any way.
10.4. If a delivery address is not sufficiently complete or precise, So BANG reserves the right to call the recipient to obtain the details needed to make delivery, which means that the telephone number has to be correct and the recipient has to be there to answer the
10.5. I do not take orders for delivery to a post office box address.
10.6. If nobody is at home to take delivery and if there is suitable access to the recipient’s post box, the carrier will leave notification instructing the recipient to pick up the package at the post office indicated. So BANG cannot be held responsible in any way for any deterioration of the products due to any delay in delivery or pick-up.
In case of delivery by courrier, and absence by the recipient, the order will automatically be returned to my boutique. An extra charge will be levied for the cost of having the product returned to my boutique.
10.7. If a delivery is made outside the specified time frame, this does not entitle the Customer to any compensation.
11.1. The Customer must verify that the contents of the package delivered correspond to his order. I will only process complaints received by me within 72 hours of delivery, given the perishable nature of the products.
11.2. Complaints should be sent to:
22, Rue Vicq d´Azir
E-mail address: firstname.lastname@example.org
12. PRODUCT GUARANTEE
12.1. So BANG guarantees that its products are produced and packed following strict quality control rules and stored in compliance with current French standards.
12.2. However, So BANG cannot warrant the quality of its products if the Customer does not ensure optimal storage conditions or consumes products past the "use by" date indicated on the package.
13. INTELLECTUAL PROPERTY / COPYRIGHT INFORMATION
13.1. All of the elements used on the Website (photographs, illustrations, pictograms, descriptions, logo, trademark) are and remain the exclusive intellectual property of So BANG.
13.2. None of the elements used for the Website (e.g. software applications, visual components or audio material) may be reproduced, broadcast, exploited, circulated or used in any way whatsoever, either in part or in full, without express prior authorization from So BANG which holds all of the copyrights.
14. PROTECTION OF PERSONAL INFORMATION
When a Customer makes an order on the Website, this signifies that he agrees to allow So BANG to use his personal information. This information is required to process orders properly.
15. INDEPENDENCE OF CLAUSES
If one of the present terms and conditions is found inapplicable or is invalidated for any reason, this fact will not affect the application or validity of the other provisions contained in the general terms and conditions. A term or condition that has been invalidated or found inapplicable will be replaced by a clause that is as close as possible to it.
16. FORCE MAJEURE
16.1. Neither So BANG nor the Customer may be held liable for any failure or delay in the performance of any of the contractual obligations set forth in the present G.T.C.S. if said failure or delay is due to a case of force majeure.
16.2. Here, force majeure is taken to mean any external, unforeseeable and irresistible event as defined by Article 1148 of the French Civil Code. The following are expressly considered to be cases of force majeur or cas fortuit, in addition to those generally held to be such under French jurisprudence and by the French courts: Full-scale or partial strikes, lockouts, riots, civil unrest, insurrection, war, severe or unusual weather conditions, epidemics, the interruption of transport or supply for any reason, earthquakes, fires, storms, flooding, water damage, governmental or legal restrictions, legislative or regulatory changes in the business environment computer failures, the interruption of telecommunications including the operation of telecom networks, any change in the basic mathematical principles governing the theory of cryptographic algorithms, used for public key infrastructure and any other case beyond the control of the Parties preventing normal performance of the contract.